The dirty underbelly of the Jubilee pageant

June 6, 2012 9:11 am

So we now know that some of the rain-sodden stewards shivering as they surveyed the crowds gathered to watch the splendour of the Jubilee pageantry were ‘volunteers’ on the Government’s Work Programme. They’d been bussed to London from Bristol, Bath and Plymouth: some under the impression they were getting paid; others hopeful it would lead to lucrative paid employment stewarding at the Olympics; others fearful that they’d be sanctioned and lose their benefits if they didn’t take part.

They arrived in London at 3am and were eventually shown to an area under London Bridge, where they were told they’d be camping for the night or, rather, for the next two hours until their shift started. The director of the company who’d hired them, Mary Prince of Close Protection UK, later said that the ‘London Bridge incident’ was a mistake. The coaches shouldn’t have driven off and left them. They’d arrived much earlier than expected. And so on. But I’ve been told they were asked to bring tents and sleeping bags with them, which rather puts paid to that defence.

People’s attention has been captured by the sleeping under the bridge element of this story (I’ve been told they couldn’t pitch their tents on the concrete and it was too cold and wet to sleep). They’ve been rightly appalled that despite all the money being spent on the pageantry and the £1.5 million allocated for the security, no-one could find a few quid to pay these stewards at least the minimum wage and put them up in a hostel for the night. [Update: I've now been told that those who stuck it out for the whole 'experience' are returning home today. The issue around the camping seems to be that they were supposed to be taken to a campsite in Essex and that's why the Director of Close Protection (Mary AKA Molly Prince) blamed the coach driver for driving off and leaving them to camp under London Bridge. A mother of one of the stewards has been in touch with a colleague of mine, saying that the jobseekers were required to provide their own tents and sleeping bags, which is something you might be prepared to do if you thought you were being paid £450 for the work (which is what the steward I spoke to was initialy told by Close Protection) but hardly something someone on unpaid work experience should be expected to shell out for. One might ask why there was any need to bus people in from the South West when  London jobseekers would have been used. Or is it that they would have had to pay them? Would other Work Programme providers have been prepared to supply "volunteers" on the very same basis as Tomorrow's People? Tomorrow's People have been in contact with me, I'm hoping to meet them very soon.]

And there are questions to be asked about how and why this happened. About the quality of Work Programme ‘training’, and the NVQ Level 2 in stewarding that these stewards were studying for, and when is work experience really work experience and when is it using unpaid labour – some would say, slave labour – to do a job that a company could and should be paying someone to do?

I think there are some elements of the Work Programme that could be beneficial to a participant. Advice and mentoring and proper training, and yes, even unpaid work experience if it’s shadowing someone or being mentored on the job, or doing voluntary work in an organisation that relies on volunteers. But not shelf-stacking in Tesco’s or doing things that people are normally paid to do.

It was being said on Twitter yesterday that paid stewards had been lined up for the jubilee pageant, but had been laid off in favour of these ‘volunteers’ a few days before. I don’t yet know if this is true. I do know that the company with the contract, Close Protection UK, boasts on its website that “we only provide the best and most competent event staff. All of our staff are trained to NVQ Level 2 in spectator safety (supervisors trained to Level 3) and all are SIA licensed in door supervision.” This wasn’t true. If it was, they certainly shouldn’t have been treated as being on work experience!

Following the A4E debacle and now this, we have to ask: is the Work Programme fit for purpose? Is it actually providing training and work experience that will equip people for the world of work? Who is monitoring its outcomes and the quality of the training and advice given by charities such as Tomorrow’s People, who were responsible for placing these people with Close Protection UK, and who have now expressed dismay over the ‘London Bridge incident’ but don’t seem concerned that Close Protection weren’t paying their stewards? And, as we’ve already debated at some length when talking about paid and unpaid internships, where do you draw the line between giving people work experience they would otherwise not have had, and exploiting them as cheap or unpaid labour?

There are also questions to be answered about who benefitted financially from this, and who knew unpaid labour was being used. How much was the contract worth to Close Protection UK? Were they awarded the contract on the basis that they’d use unpaid labour and if so, were the organisers happy with this? Or did the organisers believe – or maybe just assume – that the stewards would be paid? If it was the latter, did Close Protection pocket a tidy sum at the stewards’ expense?

John Prescott has also started to ask questions about the security implications of hiring unqualified, inexperienced and unpaid staff for such an important occasion, as has my Labour colleague Bill Esterson, and both are questioning whether Close Protection should be allowed to keep its Olympics contract.

For the Labour Party, I think we also need to debate the parameters around the Work Programme, workfare – and now, the prison labour – debate. There is a Boycott Workfare campaign, and some companies have already pulled out of the scheme in the face of public disapproval. I certainly don’t believe profitable high street companies should be able to use a regular supply of unpaid labour as a substitute for giving people proper paid work. Today, however, I visited a charity, the Secret World of Wildlife Rescue. It looks after wounded or abandoned wildlife – badger cubs, hedgehogs, foxes – and relies on volunteers. They can’t afford to pay people, but wouldn’t be exploiting anyone. So maybe it then becomes an issue of whether it’s genuinely voluntary and geared towards the unemployed person’s interests and aspirations? Or should people on benefits be made to work for their keep, regardless?

As I said, this is a debate we need to have, but let’s not let it take the spotlight away from what has been exposed of the dirty underbelly of the jubilee pageant this weekend. We need to get to the bottom of why this happened, and make sure it doesn’t happen again.

  • Philip Holloway

    Close Protection UK should loose the Olympic security contract. Excuses are just NOT goo enough.

  • Philip Holloway

    Correction. They MUST have the contract removed.

  • treborc1

    People want to work this may well surprise labour who had a habit of calling people out of work, workshy. I was told many times  do this and you have a chance of getting work, I spent a week going around picking up litter in the hope of getting a job with the council, only to read this was  great day for the town as people worked for free to clean up the town.

    But of course if you had lots of work you would have had to employ people to pick up the litter, I was then asked to plant trees but refused because to be honest once they said can you leave your wheelchair at home, I said well no.

    These firms are all the same they tell you they can find you work they promise you the world the fact is they cannot find what is not available.

    • Dave Postles

      It’s past regrettable now – it’s terrifying and ferocious.

    • chrisfowler08

      I really do agree with you.(no wind up)
       Best wishes.

  • Daniel Speight

    We need to take the spivs out of the equation. If we are going to encourage kids to become employed we need to look at FDR’s work programs. They made more sense than these people like A4e and whoever this Close Protection is. 

    • Dave Postles

      ”We need to take the spivs out of the equation.’
      Back to Beecroft, commissioned by the Tories.  Now the EEF has apparently responded that no-fault dismissal is a retrograde step for manufacturers and will damage industrial relations.  The Tories just have no idea – remote from any aspect of real life.

      • Beecroft

        Never mind the quality feel the width! I gorra lorra Wonga!

        • Dave Postles

          I expect the University of Oxford is extremely proud of you and will be anticipating more generous benefactions – sadly, at the expense of the poor who rely on pay-day loans.  Let’s hope that the expansion of credit unions leads to the demise of these pernicious financial ‘services’.

  • Dave Postles

    It’s appalling – and even worse listening to the excuses rolled out by the charity and CPUK.  How absurd to exploit the underprivileged in the cause of the excessively-privileged, but ti appears to be the prevailing ideology today.  Even worse is that no one seems to know what the cost to the taxpayer will be for this entire ‘spectacle’ for Londoners.

    • Dave Postles

      it

  • LesThompson

    if this is indeed truw then it will be shaming for the govoment it needs bringing to the poblick and the qeen indeed as the PM sat in the roil box it seens injouing the festivitis then the there where uniplid people being exsplited by the presont govoments frey enterpris sosietey grred at it,s worst now that needs a anser we shoud hole him to acout  on this ishuw  thay should bow ther heds in sham ..les

    • treborc1

       It is true Les and it’s sad that people can do this then get out of it by saying it’s an error that’s all.

  • http://www.facebook.com/profile.php?id=883560703 facebook-883560703

    This should be reason enough for the government to resign and go to the country. This is a scandal without precedent. The House should be recalled and the PM should make an emergency statement. How this is not all over the news 24 hours a day is beyond me. This is the tip of the iceberg i’m afraid. Even the arch evil Mrs T did not do this.

    • treborc1

       And then to hear labour tell us we will carry on with the Tories plans, since we have none of our own and are open to suggestions.

    • Lembit Opik’s Lovechild

       One coachload of spotty erks get dumped out a couple of hours early and your calling for the government to resign?  Do get a sense of proportion! Hundreds of thousands dead in Iraq and Afghanistan; Billions pissed up the wall building aircraft carriers that will almost certainly never carry aircraft, just to prop up a few hundred jobs in labour constitiencies; billions more pissed up the wall by Brown propping up the banks instead of letting the investors take a haircut and you complain about a coachload of cold YOPs. Sleaze, spin, dodgy dossiers, WMD, the F1 bribery from Bernie Ecclestone and you call this a scandal without precedent?  You’re having a laugh.

      • Lembit Opik

        Time for bed, Beelzebub,

        • Lembit Opik’s Lovechild

           Anyone know where I can get these hooves resoled?

  • Jimr

    Shameless, exploitative profiteering on the backs of the hopeful young and unemployed is fine with this Government as long as it’s lightly disguised. There is nothing that shouldn’t be milked for maximum profit because that’s wealth creation, it’s entrepreneurial and therefore unquestionably good. Millions can and are being made out of the unemployment of others. There is no such thing as the social good or, for that matter, society, big or otherwise. Everyone and everything is fair game. Otherwise, why put your faith in Adrian ‘Wonga’ Beecroft? I agree that we now need a serious discussion about work programmes, internship and so forth to figure out where support ends and exploitation begins. So come on Ed get your act together and show some leadership. We need a serious discussion (and not just in the shadow cabinet). Let’s develop some positive proposals based on clearly stated values. We may not get it ‘right’ but we can’t make it worse.

    • Mike Murray

      Greedy capitalists are only happy when their labour costs are driven down  or better still become non-existent. It is our duty as Trade Unionists and socialists to consistently oppose that.

  • Brumanuensis

    I was shocked when I read about it, I’ll admit. I didn’t think this was possible, even at the worst extremes of the ‘Work’ Programme.

    • treborc1

       It happens all the time believe me, from picking up litter, to being sent to work for a charity with a tin can asking people to give.

      I’ve done the bloody lot, being promised I would get this or that, but of course the company gets it’s bonus not because I’m off benefits but I’m training

  • Simon

    No-one should become forced labour and made to work for sub-minimum wage benefits. If the country want people on benefits to work, it should offer them proper work to do, at the going rate and with enough hours to make it worth their while. The Labour Party which brought in this nation’s first ever minimum wage must say no to workfare. MUST.

    • John Dore

      I agree nobody should be forced to work for less than min wage, ever. Moreover those responsible for slave Labour (black market) should have stiffer penalties.

      But here is the rub, Simon what do you think of those who are happy to live on benefits, what should be done? The party recognise this is an issue and brushing it under the carpet is not the answer. The welfare state was never designed to support a benefits culture.

      • treborc1

        It’s great to be proved right, Guy

  • Dave Postles

    http://occupyfaith.org.uk/

    For anyone on the route – I’m afraid that I cannot make it.

  • pilsbury

    Firstly, where is Ed Milliband on this?  Silent as usual? A limp statement from Liam Byrne is not good enough.

    Several issues need to be addressed here.

    What has the £1.5 million been spent on?  Can we see accounts?

    Why is it considered acceptable that people about to do any job, paid or
    not, let alone a highly responsible stewarding job, should sleep in
    tents on a campsite or under a bridge or anywhere?!  This is 21st
    century Britain!

    Work Programme – why does it even exist when a 2008 DWP investigation
    into work programmes in the USA, Canada & Australia concluded that
    unpaid workfare was ineffective, unsuccessful and should not be
    replicated in the UK?

    http://research.dwp.gov.uk/asd/asd5/rports2007-2008/rrep533.pdf

    As they do now exist, it has to be asked –

    Work Programme – who is profiting from it?

    Certainly not those who are unemployed.

    Work Programme – how will it be of any use when no jobs available?

    Work Programme – what is the (long-term) success rate?

    The state of the economy has a major bearing on the number of people
    eligible to be placed on the Work Programme and the number of jobs
    available for them to be placed into. The Department’s assumptions are
    based on economic conditions in the period 2001 to 2008. Economic
    conditions are currently not as favourable.

    Nationwide Voluntary sector organisations who were suppposed to be
    involved in the schemes have said that corporate prime contractors are
    exploiting or excluding voluntary
    sector and social enterprise subcontractors, putting many at risk of
    going bust. They find that the programme is failing to meet the needs of
    vulnerable job seekers, such as homeless people, ex-offenders, and
    single mothers.

    http://www.guardian.co.uk/society/patrick-butler-cuts-blog/2011/oct/12/big-society-work-programme-a-myth-say-charities

    Work Programme – who is paying for it?  Could it be us, the taxpayer?

    It has so far cost £63 million to terminate existing welfare to
    work contracts, including contracts with ten providers that went on
    to win contracts for the Programme. The Department is currently negotiating a final settlement with two remaining providers.

    That’s before the payment of new contractors even starts.

    Work Programme – exactly who is responsible for monitoring/regulating it?

    The IT project to support the Programme was not fully functional
    when the Programme was launched, there will have been 16 months between
    the Programme starting and the earliest date the supporting IT will be
    fully functioning.

    Welfare to work schemes in the United Kingdom have a history of inherent risk and limited success. 
    The Work Programme’s feasibility is underpinned by assumptions about
    likely performance but there is a significant risk that they are
    over-optimistic.

    The DWP did not pilot the Work Programme because of the rushed
    timescales involved and there was nothing against which it could test
    its assumptions. Policy decisions about the Work Programme overlapped
    with design and development resulting in very tight timetables and some
    nugatory work.

    Overall, the speed with which the Work Programme has been introduced has
    involved the acceptance of risks, or curtailing of safeguards, that
    potentially will have a bearing on the Programme’s success or failure.
    These include incurring charges for terminating previous schemes early;
    compiling the business case after the decision had been made to proceed;
    the absence of piloting; the rapid procurement phase; and going live
    before IT was in place. The Department has made a conscious decision to
    proceed in this way but a number of the steps it took are not in
    accordance with good practice designed to reduce or mitigate risk.

    The Work Programme’s demanding performance targets combined with price
    discounts offered by providers may encourage providers to target
    easier-to-help claimants while not helping others, reduce the level of
    service provided in order to reduce costs, or to put disproportionate
    pressure on subcontractors.

    It is possible that one or more provider will get into serious financial
    difficulty during the term of the contract. The unprecedented
    performance and cost propositions expected by the Department and offered
    by prime contractors mean that it is highly likely that one or more
    will struggle.

    There are a range of assumptions underlying the Work Programme’s design
    that are untested. The Department should draw up a schedule, by the end
    of July 2012, of the assumptions it needs to monitor, including
    non-intervention rates and providers’ costs, and its approach to
    gathering the necessary information.

    The National Audit Office’s estimate of likely performance of the
    largest group of participants in the Work Programme (and one of the
    easiest to help into work) is that 26 per cent will get such jobs
    compared to the Department’s estimate of 40 per cent for that group.

    http://www.nao.org.uk/publications/1012/dwp_work_programme.aspx

    Work Programme – does it observe basic human rights?

    Universal
    Declaration
    of Human
    Rights applies here –

    Article
    23.

    2) Everyone, without any discrimination, has the right to equal pay for equal work.

    Perhaps even the Coroner’s and Justice Act  -

    71 – Slavery, servitude and forced or compulsory labour

    (1)A person (D) commits an offence if—

    (a)D holds another person in slavery or servitude and the circumstances
    are such that D knows or ought to know that the person is so held, or

    (b)D requires another person to perform forced or compulsory labour and
    the circumstances are such that D knows or ought to know that the person
    is being required to perform such labour.

    (2)In subsection (1) the references to holding a person in slavery or
    servitude or requiring a person to perform forced or compulsory labour
    are to be construed in accordance with Article 4 of the Human Rights
    Convention (which prohibits a person from being held in slavery or
    servitude or being required to perform forced or compulsory labour).

    (3)A person guilty of an offence under this section is liable—

    (a)on summary conviction, to imprisonment for a term not exceeding the
    relevant period or a fine not exceeding the statutory maximum, or both;

    (b)on conviction on indictment, to imprisonment for a term not exceeding 14 years or a fine, or both.

    • John Dore

      I think Ed is taking a measured approach. He is likely to be waiting for more information before screwing it up.  Prescott can do the early running. Good approach.

      • John Dore

        That should read if he goes in too early he may get it wrong. Going in early may mean screwing it up with the wrong approach. Best to wait a day or two for all the facts to come out.

        • treborc1

           I think you were closer the first time you can edit your post, look and you will see edit.

          • John Dore

            Quality, you really added some value there. You are consistent.

          • treborc1

             As much as yours mate

        • John Dore

          Looks like Ed M did take the right approach and Lord Prescott got it wrong. If Ed had gone wading in on unconfirmed innuendo he would have looked a prized tit.

          Don’t believe everything you hear and well done Ed.

          • treborc1

             Make up your mind what the hell your going to say

    • Dave Postles

      Excellent and informative comment.  Thank you.

    • Mark

      The Work Programme is going to crash and burn (as will the Universal Credit).

      The first “official” statistics about the WP are out next October.

      Keep your eyes peeled.

  • Houdini

    What all this fuss about? The people involved were members of the moribund unemployed. Shouldn’t the state claw back something from these leeches and parasites? Let’s squeeze the juice out of those lemons with a vengeance. I hope there were plenty of ex-Incapacity Benefit scroungers amongst their number. So they had to sleep under a bridge. Tramps do that all the time.

    • Holby

      I agree. Give the dole-scum a taste of unpaid labour. That’ll learn ‘em.

      • treborc1

        Boy you do love signing in with all those names talking to your self.

      • treborc1

         Our troll

  • robertcp

    Work experience for unemployed people can be good but they should be paid the minimum wage.   Simples!

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